Privacy Policy

Effective Date: 01/01/2025

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal data when you visit Giu Watercolor ("we", "us", or "our") at https://www.giuwatercolor.com and the choices you have associated with that data.

By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring the confidentiality and security of your personal data.

Giu Watercolor by Giulia Giampaolo
Brussels, Belgium
Email: hello@giuwatercolor.com

For any inquiries related to this Privacy Policy or the use of your data, please contact us at the email address provided above.

We may collect and process the following personal data:

- Identity Information: First name and last name.

- Contact Information: Email address.

- Address Information: Physical address (if provided via Shopify for order processing).

- IP address, browser type, operating system, and other metadata (collected through Google Analytics).

- Information provided through forms on our website, such as inquiries or messages.

We do not knowingly collect data from individuals under the age of 16. If you believe we have collected data from a minor, please contact us immediately at hello@giuwatercolor.com.

We collect personal data through the following methods:

- Website Forms: Data voluntarily provided through contact forms or inquiry submissions.

- Order Processing: Data collected via Shopify when processing orders and payments.

- Cookies: Data collected through cookies, including analytics data from Google Analytics.

We use your personal data for the following purposes:

- To process and fulfill your orders.

- To provide customer support and respond to inquiries.

- To analyze website traffic and improve user experience.

- To personalize and enhance your interaction with our website.

We will not use your data for purposes other than those specified without obtaining your explicit consent.

We may share your personal data with the following third-party services:

- Shopify: For order processing and payments.

- Google Analytics: For website analytics and user behavior analysis. IP anonymization is enabled for GDPR compliance.

We do not sell or rent your personal data to third parties.

If you are located outside the EU, please note that your data may be processed in countries where our third-party providers operate (e.g., Shopify or Google Analytics servers).

By using our website and providing your data, you consent to this transfer. We take reasonable measures to ensure your data is handled securely in accordance with this Privacy Policy.

Your data is stored securely on the platforms we use:

- Shopify: Order-related data is retained as required by tax and accounting laws (typically 6-10 years).

- Google Analytics: Anonymized data is retained for up to 26 months.

We will retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

The security of your data is important to us. We take commercially reasonable measures to protect your personal data, including:

- Using secure platforms with encryption protocols (e.g., Shopify and Google Analytics).

- Restricting access to personal data to authorized personnel only.

- Protecting administrative accounts with strong passwords and two-factor authentication.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Under the General Data Protection Regulation (GDPR), you have the following rights:

- To access your personal data.

- To request corrections to inaccurate or incomplete data.

- To request the deletion of your personal data ("Right to be Forgotten").

- To object to the processing of your personal data.

- To request the transfer of your personal data to another service provider ("Data Portability").

To exercise your rights, please contact us at hello@giuwatercolor.com. You also have the right to lodge a complaint with your local data protection authority.

We use cookies to enhance your experience on our website. For more information on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

We provide a cookie banner that allows you to accept or reject non-essential cookies. Strictly necessary cookies remain active to ensure proper website functionality.

You can manage or revoke your cookie preferences at any time by clearing cookies through your browser settings.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this page indicates when this policy was last updated.

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:

- Email: hello@giuwatercolor.com

- Website: https://www.giuwatercolor.com

We are committed to safeguarding your privacy and addressing any concerns you may have.